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16.1 Helping the swimmer once they exit the water

The crew should support and assess the swimmer’s condition immediately after they exit the water, everything else can wait.

 

  • If the swimmer is cold or the conditions are chilly and the swimmer could become cold, help them remove their bathing suit and get into warm clothing right away. Even if the conditions are on the warmer side, a tired swimmer can experience a drop in core temperature as fatigue sets in, so the crew should get the swimmer into a dry warm layer of clothing regardless. It’s better to get ahead of the swimmer getting any colder than they already are, than having to rewarm them later once they get cold(er).​

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  • Don't leave the swimmer unattended!! They can be upright and chatty one minute, and falling over into a barf bucket the next. Have one crew member attend to them at all times and help them get comfortable. Some swimmers get the woozies from being horizontal for so long and will need to lay down for a bit. 

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  • You can offer to remove any zinc oxide from the swimmer’s skin using a hand cloth and baby oil, which should be located in the swimmer's "after bag", before putting on their clothing. Note as well that zinc oxide typically bakes on to the skin under the hot sun so it’s not as greasy and messy after a long swim, and maybe not much of a priority at this point if other things need your attention. The swimmer's after bag should contain a layer of clothing that can get zinc oxide on it, so that removing it can be dealt with later back at the hotel, if needed. Focus on the swimmer’s health and well-being first.

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  • The ride back to the hotel can take time, hours even. The swimmer may not feel much like eating or drinking right away, but at very least they should try to continue consuming some fluids and electrolytes. Try to get a little food in there too if you can, something other than what's in their feed kit, they probably won't want to take in a single thing you've been forcing down their gullet for hours on end. Hand them a tasty snack or leftover crew food instead.

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  • If the crew and swimmer are taking a car back to the start or to the hotel, and if they aren’t clothed and still have zinc oxide and a wet bathing suit on, put a large towel down on the swimmer’s car seat to avoid them making a mess on the seat.

 

  • Once back at the hotel, try to get the swimmer to eat a small meal and drink fluids containing electrolytes before they go to bed. Have more snacks and fluids within reach. See Section 4.6 After care to prepare before the swim start for more after care things the crew can get ready for the swimmer before heading to the start.

16.3 Seeking after-swim medical care for the swimmer

Justine Brousseau, Catalina Channel 2021

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Shannon House Keegan, In Search of Memphre Double 2025

16.2 After the swimmer is dry and warmly dressed

During the planning for the swim, the crew and swimmer should discuss a protocol for when the swim ends, and if it ends early unexpectedly. Prioritize the well-being of the swimmer first, but afterwards the swimmer may also want you to do the following:

 

  • Advise the emergency contacts that the swimmer is out of the water. If the exit is early and unexpected, the emergency contacts may want details about why the swim was abandoned, so be sure to discuss with the swimmer where the line is about how much information crew are to give. Consider letting the swimmer deal with the nitty gritty once they are back on shore - the crew shouldn't have to manage difficult feelings about a swim ending early with the swimmer's own people.

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  • If the swimmer’s swim tracker was made public on social media or shared with friends, they may want the crew to post a short message letting everyone know they are out of the water and safe. Details on what happened can be provided later by the swimmer once they are back on shore.

The crew should monitor the swimmer in the hours after the swim is over to provide support if needed and watch for possible health issues as their body starts the process of recovering. â€‹Our swimmer packing list instructed them to have their hotel room key card, passport, medical information, and insurance card in a ziplock bag and placed in their "after bag". The crew chief should take possession of it during or immediately after the swim is over or know where it’s located and have access to it in case it’s needed to seek medical care for the swimmer.

 

The crew can use the spare hotel room key card to access the swimmer’s room every couple of hours or so to check on the swimmer’s condition. Make sure the swimmer knows you'll be doing this if that's the plan, but even then you can fully expect to be scaring the daylights out of them when you first come in - they're tired, they might not be expecting to see a dark figure looming in the doorway. If the crew have concerns, they can wake the swimmer up and ask questions or ask them to take their temperature.

 

How do you know when a swimmer needs to be taken to the hospital for medical care? Great question, and not one I'm qualified to answer. And unless the crew are medical professionals, the crew won't have a clear answer to that question either. But here are some things to look for and consider...

 

  • Is the swimmer breathing normally, or is their breathing loud, raspy or laboured?

  • Are they feeding and drinking fluids normally, or are they nauseas and unable/unwilling to ingest anything?

  • Are they ingesting food and fluids and vomiting afterwards, or abstaining from ingesting anything in order to avoid vomiting?

  • Are they able to carry a conversation that has complex thought or explanation with relative clarity and precision?

  • Are they experiencing any loss of muscle control or muscle tremors, muscle cramps, abnormal heart rhythm?

  • Learn about some of the medical conditions that can affect marathon swimmers, Section 13 Monitoring the swimmer's body.​

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​Where does the support crew role end in these situations? Another great question, and something you should talk about with your swimmer beforehand. If it's understood that the crew will be monitoring the swimmer for an extended period after the swim is done, then check, challenge and push as needed. If you're on the fence about whether to seek medical care for the swimmer and have doubts as to their well-being, then don't give it further thought and just take them to a hospital emergency room. The best case outcome is you made a move that got the swimmer the care they needed to be well again, the worst case outcome is that you were over-cautious and wasted part of everyone's day - the latter still guarantees a positive outcome, rather than risk the alternative. Same goes for any crew members that become unwell as a result of the swim.

 

What if the swimmer won't willingly go? If the situation is serious enough that the crew feel medical care is necessary, they have the swimmer's emergency contacts who are usually loved ones, give them a ring and enlist their support in convincing the swimmer to go. Your swimmer might be unhappy with you at the time, but taking action is better than not, and they are supposed to trust your judgement to act on their behalf. You can't force the swimmer to do anything they don't want to, but you can push pretty hard.

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Once at the hospital, the swimmer will need to explain that they have undertaken a marathon swim and describe whatever issues transpired during or after the swim. If the swimmer is not able to communicate clearly or hasn't really pieced together what's happening to them, the crew may need to help by communicating on their behalf where needed. Consider the following:

 

  • It's unlikely the doctor will know what a marathon swim involves, it would be helpful to explain the following:

    • Total time in water, weather conditions (ie, cold winds, hot sun), level of physical effort​

    • Feed and fluid volume consumed, and urination throughout

    • Concerns or issues with the swimmer's well-being before, during or after the swim

 

  • This crew guide has a Swimmer/Crew Contacts, Insurance and Medical Information form that can be filled as part of the swim's planning. The form was created with the help of a medical doctor with plenty of emergency room experience and is designed so you can just hand the completed document over to hospital admissions intake (section 1) or a doctor (section 2), to give them quick access to key information about the person seeking treatment. Note that medications are purposefully separated from conditions/ailments, apparently many people don't know or have a hard time explaining exactly why they are on specific medications, it's easiest for the doctor to ask questions and make those connections directly with the person. 

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Think bad shit can't go down? Give Charlotte Brynn's raw account of her 2011 Lake Memphremagog crossing a good read...

16.4 Don't forget to celebrate!!!

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Stephen Rouch, In Search of Memphre Double 2019

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Nadine Bennett and sisters, Willoughby 4-Way 2025

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